Meet our team
Vice President, Chief Operating Officer
DMS Team Member since 1994
Mike brings to DMS clients more than three decades of hands-on experience in the direct-mail industry. As the team leader for a number of high-profile DMS non-profit clients, Mike helps his clients with short and long-term strategic planning with a focus on setting goals and creating ways to monitor and analyze results. Mike has a vast background in the fundraising arena, including special event planning, major donor programs, telemarketing, and integration of Internet fundraising tools. He holds a Bachelor of Science degree from The University of the South in Sewanee, Tennessee and studied in Oxford, England under an international studies scholarship. Mike also holds an MBA and is a nationally recognized speaker and instructor for non-profit and political fundraising schools. Mike builds and races cars competitively.
DMS Team Member since 1985
Rick leads the daily operations of Direct Mail Systems (DMS). He joined the company in 1985 after 5 years as a Mailing Equipment Service Technician for Val-Pak. Rick initially served in that same capacity for DMS and was later promoted to Director of Production Operations. He has been General Manager since 2006. His blend of account-management experience and knowledge of operations makes him a unique and valuable asset to the firm and its clients. Rick also serves his community as a Board Member for the YMCA of the Suncoast and is a U.S. Navy veteran.
Director, Non-Profit Services
DMS Team Member since 2003
Paul joined the DMS team following assignments as the chief fundraiser for several $100 million-plus international children and animal protection-focused charities, including Operation Smile and the International Fund for Animal Welfare. Since the late 1970s, Paul's diversified experience in management, fundraising, decision making, strategic planning and problem solving at the local, state, national and international levels has yielded fresh and long-lasting results for the organizations he has served and counseled. He has implemented direct-mail fundraising campaigns credited with raising nearly $800 million in the United States, Canada, and throughout Europe and Asia. Paul attended the United States Military Academy at West Point and earned a Master of Arts degree from Western Michigan University. Outside of work, he and his wife, Marylou, share their home with two dogs, Romy (a rescue from Romania) and Marky, a golden retriever chew-aholic. Paul competes on the international darts circuit and for 20 years has self-syndicated a column on the sport.
Director of Commercial Sales and Marketing
DMS Team Member since 2011
An advertising and marketing specialist with a talent for business and personal development Philip brings with him more than a decade of experience in various aspects of business growth and development including sales, marketing and management. Philip offers a unique perspective impressed through original ideas and creative insight that provides absolute value to our clients, as well as a natural understanding of their needs and commitment to reaching their desired outcomes. Philip is responsible for the oversight and direction of all sales and marketing initiatives in our Commercial Business Services Division and for driving growth through the adoption of enhanced services and the formation of strategic alliances. As an Iraq War Veteran of the United States Marine Corps, Philip offers DMS a strong sense of duty that is reflected through his dedication, loyalty and selfless leadership style. Prior to joining the DMS team, Philip worked as a sales consultant in the healthcare communication industry with TeleHealth Services. He holds a Bachelor of Science degree in business from Empire State College in New York. Philip also serves his community as marketing director for the Bay Area Young Professionals.
DMS Team Member since 2015
Since attending Northeastern University, Cindy has spent more than 25 years in letter shop environments where she acquired extensive knowledge of direct mail marketing and production. Her expertise grew working with both commercial companies and nonprofit organizations. Cindy has experience as the main contact person working on major accounts for banks, hospitals, universities, PBS and NPR stations. As a Project Manager, Cindy serves as a direct client contact and is responsible for coordinating the data processing, print, letter shop and mail management of each project under her purview. She is also involved in the estimating, invoicing and proposal processes. A former dancer (once shortlisted for the Boston Ballet) and cheerleader, Cindy still dances in her free time.
Senior Graphic Designer
DMS Team Member since 2010
Serge has been a cutting-edge graphic designer for 17 years. He has a thorough knowledge of both offset and digital printing, variable data as well as prepress experience. Before DMS was fortunate enough to attract Serge to our team, he was the Art, Digital Production & Pre-press Director at USA Sprint Print, Inc. His focus there was on the design of marketing and advertising materials for the hospitality/restaurant industry. Serge received an Associate of Science degree in graphic design from Remington College.
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